Supplement intake
Reads the supplement, finds the parts that need action, and starts supplier outreach without your estimator building a call list.
For collision repair shops
Collision supplements handled.
Shortpayback sources parts, follows up with carriers, and brings every order or message back to your team for approval.
Designed to sit beside your estimating workflow
CCC ONEAudatexMitchell
What we own
The back-office work that keeps cars parked.
Keep technicians, estimators, and office staff focused on the repair. Shortpayback handles the repeatable follow-up that usually waits in someone's inbox.
Parts sourcing
Calls vendors, checks availability, compares quotes, and prepares the cart for shop approval before an order goes out.
Approval follow-up
Keeps carrier follow-up moving by phone, email, and portal until the supplement is approved or needs your call.
Shop-approved automation
Automation where it helps. Judgment where it matters.
Shortpayback can move quickly because the tedious work is structured: call, compare, document, follow up. Your team still approves the parts, messages, and exceptions before anything commits.
Supplement 482912023 Toyota Camry
Supplier quotes collected4 vendors reached, LKQ selected
ReadyParts cart preparedBumper cover, headlamp, radiator support
ReviewCarrier follow-up sentLabor notes and teardown photos attached
SentWaiting on shop approval before order submission.
Demo